Workplace

How Accents Impact Customer Satisfaction

Accents add flair to any conversation, but in customer service, clarity is king. Accent training isn’t about losing your unique voice; it’s about making sure every word lands perfectly, building trust and satisfaction with every call. Speak clearly, connect better—it's that simple.
September 3, 2024
Ron Carlos
Ron Carlos
Speech & Accent Coach at BoldVoice
In this article
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BoldVoice
Ron Carlos
Ron Carlos
Speech & Accent Coach at BoldVoice
About the author
Ron Carlos is a Hollywood voice, speech, and dialect coach based in Los Angeles, California. He received his Master’s in Voice and Speech at Harvard University, and taught speech and dialects at the Yale School of Drama. Ron has coached performers on productions including Netflix, Marvel, and Broadway. Ron is a Head Coach on the BoldVoice app.
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